The COOFIX team recently visited local markets and partner stores to carry out field research and on-site after sales support.
Technicians met store operators and end users, collected product feedback, demonstrated equipment maintenance and helped resolve usage issues.
A COOFIX representative said: "We sell tools together with long-term support. Visiting customers helps us hear their feedback and continue improving products and services."
The original article describes material selection, quality control, product durability and after sales support as reasons professional and DIY users choose COOFIX.
